Trusted by Leading eCommerce Brands Worldwide

24/7 Human Customer Support for eCommerce Brands

Real, brand-trained support agents handling your customers across live chat, email, WhatsApp, social, and phone — powered by smart AI tools for speed, accuracy, and proactive support.

Not Software. Not Just AI.

Real People.

Voodesk provides dedicated human support teams trained specifically for eCommerce brands. We don’t sell software. We don’t replace humans with bots. We build and manage real support teams that act as an extension of your brand. AI supports our agents. Humans make the decisions.

Human-First Omnichannel Support

Real Conversations, Every Channel:
  • Live Chat
  • Email
  • WhatsApp
  • Social Media
  • Marketplaces (Amazon, etc.)
  • Phone Support
Expert Support at Every Stage:

We support customers before, during, and after purchase—from product inquiries and upselling to order tracking, delivery issues, refunds, and exchanges—ensuring a smooth, revenue-driven eCommerce experience.

Built Exclusively for eCommerce
We work exclusively with carefully selected online stores—Shopify, WooCommerce, Amazon sellers, and DTC brands—ensuring top-quality, expert eCommerce support.
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Why Real Humans Matter in eCommerce
In eCommerce, bots can answer questions—but only humans can turn frustration into trust. Delays, wrong items, refunds, or damaged goods require empathy, and that’s exactly what Voodesk delivers.
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Faster Support. Lower Costs. Save up to 45%.
Our lean teams in Sri Lanka and the Philippines handle everything, so you skip hiring, training, HR, equipment, and management hassles—delivering high-quality support without compromise.

We're the Fastest in Customer Support

Speed isn’t just replies — it’s relief. Our Happy Moments Index™ (HMI) ensures every customer gets fast, stress-free solutions 24/7.
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Live Chat Response
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Social & WhatsApp
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Featured Topics. Articles. Tutorials.
Built exclusively for eCommerce brands.

Over the past two decades, we’ve built digital marketing and remote teams and operated our own eCommerce business. Our blog shares practical eCommerce and CX insights, real-world lessons, and proven tactics to help online businesses scale faster.

Trusted by growing Shopify, WooCommerce, Amazon & DTC brands.

See how Voodesk helps online stores deliver faster responses, happier customers, and scalable 24/7 support. Here’s what our eCommerce clients have to say about their Voodesk experience.

Voodesk has been an invaluable partner in scaling our store customer support. Their support team is fast, professional, and always ready to handle customer inquiries with a positive attitude. Since partnering with Voodesk, our customer satisfaction and repeat purchases have increased significantly!

Sarah Smith
GreenLeaf Wellness

Working with Voodesk has allowed us to focus on what matters most—our clients. Their customer service solutions are reliable, and their AI tools have helped streamline our processes, making our support team more efficient. Voodesk truly understands customer experience.

David Huffman
GlobalMart Retailers

Partnering with Voodesk has significantly improved our customer support operations. Their proactive and highly trained team delivers fast, professional responses that keep our customers happy. We’ve experienced a clear rise in customer satisfaction and repeat sales since choosing Voodesk.

Alan Nolan
LuxeHaven

Partnering with Voodesk has let us focus on what matters most—our customers. Their reliable customer service solutions, combined with smart AI tools, have streamlined our processes and made our support team far more efficient. Voodesk truly understands what it takes to deliver an exceptional customer experience.

Tina Petrolli
HealthSprout

Voodesk’s AI-powered customer service has transformed the way we support our tech store customers. Their team quickly adapted to our product range and delivered tailored solutions that perfectly match our needs. We’ve seen faster response times, fewer escalations, and significantly happier customers. Voodesk is now an essential part of our tech business.

Emily Megan
QuantumEdge

As a growing online store, having reliable customer service was critical. Voodesk exceeded our expectations. Their team is proactive and consistently goes above and beyond to ensure our customers feel heard and valued. Their seamless integration with our systems made the transition effortless.

John Antoine
Trendy Apparel